Strategic Plan

Goal: The Arc of Cumberland County will increase advocacy efforts for individuals with intellectual and developmental disabilities and their families in the county, and will support Statewide Initiatives.

Objectives:

1. We will actively participate with organizations/agencies supporting the Arc of Cumberland County. Increase visibility through the use of exhibits and displays at various forums throughout the state.
   Supporting agencies to include:
   • NJ Division of Vocational Rehabilitation (NJDVR)
   • NJ Department of Children and Family Services (NJDCFS)
   • United Way of Greater Philadelphia and Southern New Jersey Community Partners
   • Chamber of Commerce organizations
   • The Arc of New Jersey
   • NJ Division of Developmental Disabilities (NJDDD)
   • Local Municipalities and community organizations
   • Local school districts
2. Respond to information requests from individuals and their families
   • Disseminate the Arc of NJ Problem Reporting Form.
   • Disseminate information regarding Fee for Service conversion.
   • Develop resources, fact sheets and training materials on areas most often requested.
3. Advocate for appropriate services and supports for individual with intellectual and developmental disabilities.
   Services to include:
   • HealthCare.
   • Annual funding increases for existing services.
   • Eligibility for services.
   • Collaborate with other agencies to better impact on advocacy agenda.

Goal: Assure efficient and effective management of the organization.

Objectives:

1. Routinely review staff assignments and budgeting considerations in conducting an agency re-organization in July 2019 related to recent fee for service funding changes.
2. Ensure agency longevity through sound fiscal management
   • Achieve clean fiscal audits on an annual basis.
   • Review agency budget/fiscal information with the full Board on a quarterly basis and on a monthly basis with the Executive committee of the Board of Trustees
   • Continue current agency fundraising activities and investigate additional fundraising sources, as available.
3. Utilize the Executive Committee to assist in identifying agency programmatic and/or fiscal issues in need of attention and, as needed, the development and application of potential solutions to these issues.
4. Utilize data management to maximize efficient and effective use of human, fiscal, and material resources.
   Sources to include:
   • Consumer data base
   • Employee data base & related work assignments
   • Departmental and agency fiscal reports
   • Employee on line training results
5. Routinely review agency plans (Risk Management, Accessibility, Cultural Diversity and Technology Systems.) to assist in the departmental and overall agency assessment.

Goal: Review current programs for maintenance and/or modification.

Objectives:

1. Review staff turnover, critical incidents and unusual incidents and report relevant findings to the agency Executive Committee and the Board of Trustees as needed.
2. Conduct quarterly financial reviews of all program and agency fiscal activity present a detailed analysis to the Board of Trustees.
3. Review all RFP’s/RFQ’s by existing funding source and prepare service proposals as appropriate.
4. Maintain a three-year CARF accreditation for all Supported Employment Services activities

Goal: Improve Workforce Development functions

Objectives:

1. Revise Performance Appraisal Process
2. Revise/Update Employee Handbook
3. Enhance employee training opportunities
   • Webinars
   • Workshops
   • Guest Speakers
   • On line Training (College of Direct Support)
4. Routinely analyze employee compensation and benefits:
   • Rate of pay
   • Healthcare coverage
   • Employee recognition efforts
   • Vacation/holidays
   • Sick days